Namastank – Terms & Conditions

By booking a service with Namastank, you agree to the following terms and conditions:

1. Pricing & Service Fee

• Service Fee: $100, which includes the first 30 miles of travel.

• 31–60 Miles: $1.25 per mile for standard travel, plus the standard $100 service fee.

• 61+ Miles: $2.00 per mile for long-distance travel, plus the standard $100 service fee.

• After-Hours/Emergency Service: All rates and fees are double during after-hours or emergency calls.

• Once Namastank arrives on-site, the minimum service fee of $100 is due, even if the cleaning cannot be completed for reasons beyond our control (such as lack of access, full tanks, cancellation upon arrival, or customer-requested cancellation).

2. Tank Cleaning Services

• $175 for the first tank

• $75 for each additional tank

• $250 for two tanks

• $325 for three tanks

• $400 for four tanks

• $475 for five tanks

3. Toilet Clogs & Pyramids

• Starting at $250 for clearing a clog or pyramid, plus the tank cleaning fee.

• Includes one initial black tank cleaning.

• If a second round of black tank cleaning is needed after the clog or pyramid is cleared, an additional $175 fee applies.

4. Tank Preparation

• All tanks must be emptied before Namastank arrives.

• Namastank does not provide dumping services.

• If tanks are full or inaccessible, the appointment may be canceled, and the $100 service fee will still apply.

5. Access, Utilities & Site Preparation

The customer is responsible for ensuring that Namastank has safe, clear access to the RV, tank connections, and any required hookups at the scheduled time.

The RV must be located at a site with sufficient water pressure, electricity, and sewage access (full hookups).

Please ensure your RV is parked on level ground and that all necessary valves are reachable.

6. Cancellations & Rescheduling

Cancellations or rescheduling requests made less than 24 hours before the scheduled appointment may still be subject to the $100 service fee.

7. Weather & Safety Conditions

Namastank reserves the right to postpone or reschedule services in the event of unsafe weather, hazardous travel conditions, or unsafe on-site environments (such as aggressive pets, poor lighting, or unstable parking surfaces).

8. Liability & Property Damage

Namastank performs all services carefully and professionally. However, we are not responsible for pre-existing damage, leaks, or malfunctions in your RV’s plumbing or tank system.

Namastank is not liable for damage resulting from faulty RV components, improper prior installations, or system failures unrelated to the cleaning process. If damage occurs due to pre-existing conditions, the customer assumes full responsibility.

9. Photos & Documentation

Namastank may take before-and-after photos or videos for documentation and quality assurance purposes. These will not be shared publicly without customer consent.

10. Service Guarantee

Namastank guarantees that all cleaned tanks will be flushed and rinsed thoroughly.

However, due to variations in tank design, buildup, and sensor condition, we cannot guarantee complete removal of all debris or restoration of sensor accuracy.

11. Payment

Payment is due at the time of service unless other arrangements have been made in advance.

Namastank accepts payment through the Square app, which includes:

• Credit and Debit Cards

• Mobile Wallets (Apple Pay, Google Pay)

• Cash App Pay

Namastank also accepts personal or business checks.

If a check is returned or fails to clear, a $35 returned check fee will apply, and payment must be made in full using an alternate method.